SilverHands
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Privacy Policy

Last Updated: July 2026

1. Short-Form In-App Privacy Notice

Privacy at a Glance – SilverHands App

THKMC values your privacy. We collect and use your personal data to operate the SilverHands App and connect micro-taskers with Task opportunities.

What we collect

  • Your name and contact details
  • Profile and work-related information
  • Task application and assignment records
  • Payment-related information
  • App usage and technical data

Why we use it

  • To create and manage your account
  • To match you with suitable micro-tasks
  • To facilitate Task assignments and payments
  • To communicate with you about the App
  • To comply with legal and regulatory requirements

Who we share it with

  • Other App users (limited information for task matching)
  • Service providers (e.g. IT hosting, payment processing)
  • Authorities, where required by law

Your rights

You may request access to or correction of your personal data, or withdraw consent, subject to applicable laws.

By tapping “Agree & Continue”, you consent to the collection, use, and disclosure of your personal data as described in our Privacy Policy.

2. Full Legal Privacy Policy

THKMC SilverHands Application

Privacy Policy

Effective Date: [23 Jul 2026]

1. Introduction

THKMC (“we”, “us”, or “our”) is committed to protecting the personal data of individuals who use the SilverHands (“App”). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By accessing or using the App, submitting information to us, or interacting with our services, you consent to the processing of your personal data as described in this Privacy Policy.

2. Scope

This Privacy Policy applies to:

  • Micro-Taskers (Task seekers),
  • Task-requesters or task owners,
  • Vendors, partners, and contractors, and
  • Any individual interacting with the App or related services.

3. Definition of Personal Data

“Personal Data” refers to data, whether true or not, about an individual who can be identified:

  • from that data alone; or
  • from that data and other information to which we have or are likely to have access.

4. Personal Data We Collect

Depending on your interaction with the App, we may collect the following:

a. Identity and Contact Data

  • Name
  • NRIC / FIN (where legally required)
  • Email address
  • Mobile number
  • Address

b. Account and Profile Data

  • Login credentials
  • Profile photo
  • Skills, availability, and preferences
  • Task application and assignment history

c. Transaction and Payment Data

  • Payment instructions and payout records
  • Task fees and related transaction details

(Payment data may be processed via third-party payment service providers)

d. Technical and Usage Data

  • IP address
  • Device and operating system information
  • App usage logs and analytics

5. How We Collect Personal Data

We collect personal data when you:

  • Register for or use an account on the App,
  • Apply for or post Micro-Tasks,
  • Submit documents or verification information,
  • Communicate with us via the App or support channels, or
  • Use the App, which automatically generates technical data.

6. Purposes of Collection, Use, and Disclosure

We collect, use, and disclose personal data for the following purposes:

  • Account creation and management
  • Matching Micro-Taskers with Task opportunities
  • Facilitating Task assignments, completion, and payments
  • Identity verification and eligibility checks
  • Service communications and notifications
  • App analytics, security, and service improvement
  • Compliance with legal and regulatory obligations

Personal data is processed based on consent, contractual necessity, legal obligations, or legitimate interests, as permitted under the PDPA.

7. Disclosure of Personal Data

We may disclose personal data to:

  • Other App users (limited profile information for Task matching),
  • Third-party service providers (e.g. IT, payment, analytics),
  • Professional advisers (legal, audit, compliance), and
  • Government or regulatory authorities, where required by law.

All third parties are required to protect personal data and process it only for authorised purposes.

8. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, use, disclosure, alteration, or loss. These safeguards are aligned with recognised data protection practices.

9. Retention of Personal Data

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. When no longer required, personal data will be securely disposed of or anonymised.

10. Accuracy of Personal Data

You are responsible for ensuring that personal data you provide is accurate, complete, and up to date.

11. Access and Correction Requests

You may request access to or correction of your personal data by contacting our Data Protection Officer. Requests will be handled in accordance with the PDPA and may be subject to verification and applicable fees.

12. Withdrawal of Consent

You may withdraw consent for the collection, use, or disclosure of your personal data by giving reasonable notice. Withdrawal may affect your ability to use the App or certain features.

13. Amendments to This Policy

We may update this Privacy Policy from time to time. The updated version will be made available through the App or official channels. Continued use of the App constitutes acceptance of the updated policy.

14. Data Protection Officer

For enquiries, requests, or complaints relating to personal data:

Data Protection Officer

Email: dpo@thkmc.org.sg

Address: 1 North Bridge Road, #03-33, High Street Centre, Singapore